What we have done
- Every interactive element reachable and operable by keyboard, with a visible focus ring
- A skip link to jump straight past the header
- Text contrast tested at 4.5:1 or better against its background
- Alt text on every meaningful image, and decorative images hidden from screen readers
- Form fields with real labels and error messages tied to the field they belong to
- All animation disabled automatically when your system asks for reduced motion
- Product colourways named in text, never signalled by colour alone
Where we know we fall short
- The Offer Shorts player is a visual format at heart; captions are on our list and not yet shipped
- Some product photography carries detail that the alt text summarises rather than fully describes
- The filter sidebar is long, and we have not yet grouped it into collapsible landmarks
Tell us
If any part of this shop is difficult to use, email access@enchantedloopcreation.com. We treat accessibility bugs as ordinary bugs, and we will tell you when it is fixed rather than closing the thread quietly.
If you would rather place an order by phone, call +91 22 6677 8899 between 10am and 6pm on weekdays and someone will do it with you.
This statement was last reviewed on 1 September 2026 and is checked every quarter.
Still not clear?
A real person reads every message, usually within a few hours on weekdays.